Risk Disclosure Policy

Your privacy is important to us. At Scala Capital, we treat all information collected or transmitted with care, in particular personally identifiable information, and this Policy describes how, when and why we collect such information. personally identifiable information ("Personal Information") refers to any information that can be used, either alone or in combination with other information, to personally identify, contact or locate an individual. This may include, but is not limited to, first name, last name, ID, passport number, address, email, credit / debit card details, financial data (including business data, deposits, withdrawals, and credit), and other contact information. Any information that does not allow the identification, location or contact of an individual, such as aggregated information, is "anonymous information", and Scala Capital may process Anonymous Information in any way it deems without notice.


By using the website, you authorize us to collect personal information and to the extent necessary to administer your account and improve the services and information that we send you. This information can be sent to any entity that contributes to the service provided to you, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

Additionally, as a recipient of our service, you agree to provide appropriate notice of their privacy practices and obtain the necessary permissions and consent from any third party with whom you engage and / or whose personal information is collected, received, or use. and / or disclosed by us.

Personal information is archived for security purposes, to comply with legal and regulatory obligations. You have the right of access, rectification and opposition to your personal information. This also includes the right to unsubscribe from emails that will be sent to you from time to time.

We reserve the right, at our discretion and subject to applicable law, to amend this Privacy Policy at any time and any modification will be effective within 15 days after the modified Policy is posted on our website, and your continued use of the service will constitute consent to the terms and provisions of the modified Policy.


We collect and receive personal information related to traders. This occurs due to the fact that, as part of the service, we may provide hosting services for some or all of the services, resulting in trade-related personal information routed to us from our production servers. We also collect and receive personal information related to certain employees of our clients for the purposes of communication with us and the general provision of the service.

The service may also use "cookies" and other tracking technologies to collect anonymous information. A "cookie" is a small text file that can be used, for example, to collect information about the activity of the service and can serve to remember personal information previously indicated by a trader, such as their user ID and password to access the service (s).


We will store your personal information in our system and use it only for the following purposes:

Manage the administrative aspects of the services, providing support, handling complaints and communicating with you;

Handling your orders;

Refine this Policy and the Terms and Conditions, avoid misuse of the website, comply with legal requirements, assist the competent authorities and take action in the event of a dispute that involves you, with respect to the service we provide;

Improve the website and services, develop new services and improve the accuracy and reliability of services;

We do not sell, license, rent, or disclose personal information to any third party for any reason, except as described above. We reserve the right to disclose your personal information to third parties when required to do so by law to regulatory, law enforcement, or other government authorities. We may also disclose your information as necessary to credit reporting or collection agencies, or when necessary to protect our rights or property in accordance with applicable law.

To help us improve our services we may engage in other related business that helps us carry out certain internal functions such as account processing, fulfillment, customer service, delivery and custody, as outlined in the Terms and Conditions .

The use of the shared information is strictly limited to the performance of the task we request and for no other purpose. All third parties with whom we share personal information are obliged to protect personal information in a manner similar to how we protect personal information and in accordance with new EU data protection regulations ("GDPR"), if applicable. Examples of private information shared are identifying information such as name, postal address, email address, telephone number, and information about account activity.

Si en algún momento decide comprar un producto o servicio ofrecido por otra compañía / individuo, cualquier información personal que comparta con ella ya no estará controlada por nuestra Política de Privacidad. No somos responsables de las políticas de privacidad o del contenido de los sitios a los que nos vinculamos y no tenemos control alguno sobre el uso o la protección de la información que usted proporcione o que recopile. Cada vez que elija vincular a un sitio web de marca compartida o a un sitio web vinculado, se le puede solicitar que proporcione el registro u otra información. Tenga en cuenta que la información que está proporcionando va a un tercero y debe familiarizarse con la política de privacidad publicada por ese tercero.

En caso de que elija obtener parte o la totalidad de su información privada almacenada de nuestra base de datos, comuníquese con nuestro Oficial de Protección de Datos ("DPO") en el siguiente correo electrónico: info@scalacp.com


We take reasonable precautions to protect Personal Information against loss, theft, misuse, unauthorized access, or disclosure, alteration or destruction. This is done through the use of physical, electronic and procedural safeguards to protect personal information and we do not archive personal information for longer than is necessary to provide the service or as permitted by law. Although we implement measures to reduce the risks of damage, loss, and unauthorized access to personal information, they do not provide absolute information security. Therefore, the service is not guaranteed, and cannot reasonably be expected, to be completely immune from any interception or unauthorized access.